Original topic:

Stuck on Boot loop, can someone help

(Topic created on: 08-17-2020 12:11 AM)
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Ishan05
Active Level 7
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Yesterday,My 7 year old Samsung Galaxy Grand Duos restarted and stuck on Boot/startup loop
And when i entered it in recovery mode, it displayed

Samsungime.apk/(no data available)

I tried  to do wipe cache partition and hard reset, but nothing helped in the normal restart of the phone, can someone help me?
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Ehsank
Expert Level 5
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u have done almost all option
once remove ur battery and check by again inserted
Ishan05
Active Level 7
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done everything
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Ehsank
Expert Level 5
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u checked this already
Ishan05
Active Level 7
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removed and inserted battery a dozen times ,but when the battery was discharged and then i plugged it in charger ,it turned on perfectly and so i did a hard reset again and it started normaly but after 2-3 hours it started boot loop again, and showing in recovery mode that

"failed to execute,samsungime.apk(no data available)"
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Ehsank
Expert Level 5
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ok do one more thing
hold down your volume down key at the same time put on charge and wait lets see any boot option will appear or not?
give feedback here
Ehsank
Expert Level 5
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if this would not work then you will have to go service centre or any other repair shop
Ishan05
Active Level 7
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ok, i will do this tommorow morning and tell you
Ishan05
Active Level 7
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it will do a hard reset or a soft reset?
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Ehsank
Expert Level 5
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it will help you to restart in normal condition