Software update

[omsrini]

Hi sir my name srinivasan NL I am using Samsung Galaxy a7 2018 model and iam facing network issue in 4G smart phone and I want to update my phone in to 5G software.pls kindly help us to get the 5G software update automatically sir in my old phone. 

[_HK02_]

Sir getting it thought software update is not possible. It needs 5G Processors and antennas too i guess.

[MSaiCharan]

5G needs not only software but also hardware. It's not possible to have 5G software in 4G phone. Even if it's possible, there is no use of doing so.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support