Original topic:

Software related issue :: Galaxy A7 2018

(Topic created on: 11-14-2020 07:58 AM)
209 Views
RsMahecha
Active Level 3
Options
Others
Hello all ,

A month ago my phone ( A7 2018 ) turned off for no reason usually I tried to restart but from that day it's show " UNABLE TO DO NORMAL BOOT INVALID KERNEL PROBLEM " as usual I took phone to the official service center guys ( phone was out of warranty ) , after reviewing it for 30 minutes, He said no.
He was not able to repair it so I just lost hope 

Is their any way I can get my device back in working condition 

PS:: after that software issue don't know how but got another display issue too( screen burn or something like that ) 
0 Likes
2 Comments
cs-member13
Expert Level 4
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried the step, we request you kindly visit the another Samsung service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
RsMahecha
Active Level 3
Others
already send my device to Jodhpur SSC with a known person
Hope They Can Solve the issue
0 Likes