Software Issue

Turbine · ‎08-28-2021

Hii community

I am a bit worried about the samsung devices.

My plan is to buy a flagship phone but my interest gradually decreasing after seeng so much problems.

Mainly issues arises after a software update.Old issues are getting solved in update and some new are created.

1️⃣.Every apps crashed in secure folder after opening keyboard for typing something,except my files>solved in one UI 3 update

2️⃣.Clipboard issue-everything in clipboard used to get doubled after leaving secure folder(issue started in one UI3

Solved in the last update

3️⃣small and big emoji combination started in fb and messenger app.

During downloading from chrome some of the notifications of the download continue forever still clear data,disable then enable or restart is done.

Started in the last update

Device name:Galaxy A50s

So my question is,if there is the issues in higher end devices or not.Please let me know in the comments and help me to know more about samsung🙂❤

ShyamMohan01 · ‎08-29-2021

Exynos 990 start throttling when temperature crosses 40 degrees. Till then phone is fine. The phone when not in use stays at around 37-38 degrees. So just a 3 degree rise in temp and phone starts lagging and skipping frames with a static sound.

AlphaTrion · ‎08-29-2021

990 is the worst, for some the experience is too bad even under normal use.

But 2100 throttles too, when tested for heavy stuff.

Samsung_Support2 · ‎08-31-2021

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Samsung_Support2 · ‎09-02-2021