Original topic:

Samsung Ecosystem Connectivity Issue

(Topic created on: Thursday)
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ShabeerSportsline
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I purchased the Galaxy Book 6, Z Fold 7, Galaxy Watch Ultra 2, and Galaxy Buds Core expecting seamless Samsung ecosystem connectivity.
However, my Galaxy Book 6 was not connecting through the built-in Samsung features. At the service center, they installed Samsung Flow, and only then did the connectivity start working.
My question is: Should Samsung devices require Samsung Flow for basic ecosystem connectivity? I expected all Samsung devices to work seamlessly through their built-in features without needing an additional app.
Please clarify if this is normal or a software issue with the Galaxy Book 6.
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2thePoint
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Don't let this question arise. That App is required for seamless connectivity & is developed independently by Samsung R&D. You're not using any third party app.
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for your inquiry. We would like to clarify that the App is essential for ensuring seamless connectivity and has been developed independently by Samsung R&D. Please rest assured that no third-party applications are being utilized.

Warm Regards,
Samsung Customer Support

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