Original topic:

Software Is Not Update New Security Patched

(Topic created on: 11-21-2021 08:36 AM)
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Anonymous
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Others
Dear Sir what happened in the my phone is why is very slow operating performance why and battery backup is fast dragging so plz fix it problem
3 Comments
MRSingh155
Active Level 6
Others
Hello dear
For battery draining issue go to setting
To
Battery and device care
To
battery
To background usage limit
Controll app using background battery
Put app to sleep which are not in use

If this help you
I will be happy


For slow operating I can't say any thing but yes keep your apps up-to-date
Whether it from play store or from galaxy store

If software update available do it


That's all I can say
Hope this help you
Thankyou
Prabh-preet
Active Level 7
Others
Bro for slower performance

Do clean all cache of apps and games u use

And clean the ram time to time from settings

Thats all u can do
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Others

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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