No I will not refer them as worse. As we all know that in todays time there is problem of imports most of our parts of high end mobile phones are coming from China or Taiwan or Vietnam. There could be a delay or a shortage in supply you have to give some time for this. Why don't you send email to the company and make a note of that service center find out email address of some senior officials and try to explain your problem to them. Well you have to raise your voice if you wish to get your mobile in time.
