Sreejithu
Beginner Level 2

Hi All,

 

After the software update have the following issues. 

1. Voice assistant button is not working on remote

2. Software update option is greyded out and not able to select it.

3. Bose sound bar connected as optical is not getting detected by the TV. Sound is played in the sound system but the  Samsung remote is not able to control it

4. Film maker mode is showing up some time under picture modes.

5. reset option will ask for 4 digit pin to enter and it is 0000. But there will not be any pop up keyboard which has number earlier is not showing up.

 

All this were working before. Anyone has these issues. It was working fine with 14.2. Also noticed the interface is lagging a lot.. It was butter smooth earlier with older version.

 

Thanks,

1 Comment
Samsung_Support1
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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