I'm facing unexpected turnoff in my Samsung M21 since I last updated it and it is quite frustrating especially when you are in the middle of an online test . Can anyone knows something how to solve this
Plz visit authorized service center ASAP as it may happen due to Motherboard issue if the auto restart option's not been checked in battery settings. Good luck 👍.
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
