I recently purchased a 1.5-ton Wi-Fi-supported SmartThings-compatible air conditioner. After the purchase, I realized that the Wi-Fi AC requires a router or other Wi-Fi network to control it. I believe that at the very least, Samsung phones should be able to control these devices without the need for a router. This is a basic expectation.
I would also like to suggest that when the AC is turned off and then back on, it should default to the temperature that was previously set by the user. This is also a basic feature that is currently lacking and causes inconvenience to users.
Additionally, I noticed that in dry mode, the AC fan is set to auto mode by default. This is not acceptable as users should be able to control the fan speed in all modes, including dry mode.
I kindly request that you take these issues seriously and address them as soon as possible.
It seems like you're facing some frustrations with your Samsung air conditioner and you've outlined them well in your message. To ensure that Samsung addresses your concerns promptly, I recommend logging into your Samsung Members account, specifying the device you're experiencing issues with, and sending this detailed message to their support team. Providing this context will help expedite the resolution process. Best of luck in getting your concerns addressed!
We appreciate you taking the time to share your suggestions and appreciate the time and effort you have spent sharing your valuable feedback. we are continuously working to make our products better and more efficient.
