Original topic:

Samsung A33 5G Network problem

(Topic created on: 05-10-2023 11:56 PM)
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Ar0403
Active Level 1
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10 days before 5G data will be run smoothly but now what happend in updataion or any reason network mode not enabled in 5G
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UserAdik
Expert Level 5
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Show me your screen shots
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Ar0403
Active Level 1
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Still on LTE . Didn't switch in 5G
Please update the software of any other problem then fix it.Screenshot_20230511_004108_Call settings.jpg
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ABHISHEK99LKO
Active Level 6
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Install app ..force 5g from playstore...and then enable 5g only ok...
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ABHISHEK99LKO
Active Level 6
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Problem is due to week 5g signal in ur area
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Ar0403
Active Level 1
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No sir other user did not face this problem.
May be thus handset problem
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cs-member11
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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kesukc
Beginner Level 2
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5g sim me 4g ke signal aa rahe 5g ke to signal hi nahi aa rahe hai
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