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03-12-2021 10:16 AM in
OthersSolved! Go to Solution.
1 Solution
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03-12-2021 11:53 AM in
OthersHi Shovs
Thank you for using Samsung Members.
Kindly clear your cache and reset your camera settings:
Open camera >> Settings>> Reset settings.
Follow the steps below to do this:
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select Apps.
- Tap on the 3 dots on the upper right.
- Select Show system Apps.
- Select Camera.
- Select Storage.
- Select Clear Cache.
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
Thank you

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03-12-2021 11:53 AM in
OthersHi Shovs
Thank you for using Samsung Members.
Kindly clear your cache and reset your camera settings:
Open camera >> Settings>> Reset settings.
Follow the steps below to do this:
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select Apps.
- Tap on the 3 dots on the upper right.
- Select Show system Apps.
- Select Camera.
- Select Storage.
- Select Clear Cache.
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
Thank you
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03-13-2021 02:37 PM in
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03-15-2021 09:42 AM in
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02-05-2025 06:54 PM in
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