Original topic:

S20 fe 5g issue

(Topic created on: 10-25-2022 01:26 PM)
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AmitParida
Beginner Level 2
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I have  a S20 fe 5g in which i am having issues with jio 4g, i also have a one plus 3t 6 years old phone in which jio 4g works fine without any disruptions but for my S20fe 5g it switches between LTE and LTE+ and internet is disrupted. While in my one plus 3t i get good speed of 20-25 mbps whereas in my s20fe5g i hardly get 4mbps.

Does anyone else facing the same problem or if you have any soluion can you please help with that.

Thank you
3 Comments
Karthik_19
Beginner Level 2
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Many users are facing ths network drop-down issues in S20 FE 5g.. Not sure when Samsung will take action on this..
Dr_Vivekvh
Active Level 7
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I'm getting almost 23 to 25 mbps in jio 4g.
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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