Original topic:

S20 5.1 update! Camera Issue!

(Topic created on: 03-29-2023 03:27 PM)
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thefitbrat
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Cannot focus at moon even with the tripod at 30x zoom, after updating to 5.1 update this year! 
Reset everything, cleared cache

image


 but still same result! Its the software issue, even in S23 models this year!
Has anyone a solution?
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GOPINATH-R
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OMG 😲
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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thefitbrat
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I did but they tell worthless settings to do which did not resolve the issue!!!
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