Did Samsung tech expert have access to my phone (or any app that I give permission to access) after using smart tutor and getting remotely control of my phone ? I am really concerned about it that ,whether my data are safe or not
Nothing to worry about brother. It is samsung feature (smart tutor). They will access your phone after your permission. And your thought about your privacy then nobody is safe. Everyone is under the eye line....
As per yoour query, we would like to clarify that Smart Tutor is a service designed to assist users through remote access facilitated by Samsung technical experts. Rest assured, access to your device will only occur with your explicit permission.
Our team is committed to ensuring your privacy and security.However, they can access your device after cut the call. We recommend that you feel comfortable with the process and only proceed when you are ready.
