Regarding mic

[Yash22Arth]

My device is f34 5g and bottom mic is not working at all if i cover up mic then i am not able to take call and voice is not recording from both mics

Please give me a solution asap

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

Galaxy device microphone issue: Disconnect the headphones and follow the below steps:

Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

Restart the device: Press & hold the power key> Restart> Tap again to Restart your phone.
Note: If you use the security feature, the phone will require your backup password to unlock after rebooting.

Record your voice without using headphones by using a voice recorder" and playing the recorded audio:

Navigate to the apps screen and tap on the Samsung folder> Voice Recorder> Tap on the recording to record your voice then tap on Stop to save the recording> Save> Select and tap on recently recorded audio to hear the audio quality.
Note: If the recorded audio quality is good, then your microphone is working fine.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support