Original topic:

Question

(Topic created on: 01-15-2018 04:06 PM)
155 Views
cuteey
Beginner Level 2
Options
Others
unable to download videos to view offline after system update, why?
0 Likes
2 Comments
s01gautam
Active Level 6
Others
https://play.google.com/store/apps/details?id=com.application.onead&hl=en Your friend has invited you to try OneAD app. OneAD is Refer and Earn + Shop and Save mobile app. Install this free app become a member and earn up to 2.5 Lakh Rs per month. Your referral code for registration is reffer code -"M1EQFP"
0 Likes
admin_
Expert Level 5
Others
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Select the Internet Browser >> Clear Data & Clear Cache.
2) Navigate to Settings >> Apps >> Press on More >> Reset App Preferences
3) Run your device in Safe Mode to check the issue
4) Keep updating the device if available.
5) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
0 Likes