Sankuuuuu
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01-05-2024 06:58 PM in
Others
I purchased three 10000mAh, 25W power banks (Model: EB-P3400). However, when I charge my phone using them, I notice hiss sound. This issue occurs with all three power banks, and they are brand new and unused.
Anyone else experiencing this?
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cs_member10
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01-06-2024 09:09 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. The repair cost will be confirmed after the physical inspection of the device.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support