Original topic:

Post system update issue

(Topic created on: 06-22-2021 08:38 PM)
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Sk2063
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Once I had written a comment on #innovative_lab about the issue(promotions) after an update, but who cares. No one from Samsung reads those comments, @samsung you left a very worst impresion on me. This is not acceptable to any user, as a big Brand in market you are not allowed to do this.

 After an update your promoted apps like MX TAKATAK, MOJ, SHARECHAT, MPL PRO, etc are automatically downloaded in device, without any popup for permission and also without notification. Every month i have session of half an hour with samsung customer care, also today i had 2 sessions on same problem. And after uninstalling the apps they are auto re-downloaded. My dear @Samsung this is not tolerable every time.

Doing this things you are earning too much from your promotions, and we are lossing our internet data. This is happening every month after an security patch update, and this give me too much frustation. 

 If this is repeated i will definetly go for a severe action. 

Guys if this also happens to you plz share yours in the reply/comment
17 Comments
n_e_k_on
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I understand ur problem 😔
Sk2063
Active Level 3
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Even Xiaomi doesnt give apps on update, they just give pre-installed apps with new device, which is tolerable. But samsung overcome there limits 😤😤😤
n_e_k_on
Expert Level 1
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Yes dettol ads in weather app no limits
Sk2063
Active Level 3
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🤣🤣 that ads are ignorable at some extinct... As it doesnt take our internal space and and extra data ... But their MIUI is build like that, so there's nothing to do.
n_e_k_on
Expert Level 1
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Yes 😅
Sk2063
Active Level 3
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See when i take this issue to Samsung this is the reply they gave 🤣🤣
I had also gave a feedback before this about some bugs in UI and some features so, They just read my name and copied the previous one. Screenshot_20210623-074111_Samsung Members_23818.jpg
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cs-member13
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sk2063
Active Level 3
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So, i need to create a log when the error occured ??
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