Original topic:

Please help

(Topic created on: 07-26-2023 06:57 PM)
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Graking
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Hi
 Can any one help me ?
 I went to a samsung authorized service center when my phone had some water damage
 They told me it is dead and they changed all the important parts mainly display and other parts like s pen, battery, speaker and so on. I don't who to contact for help. I feel really sad that samsung had betrayed me. 
 
 My mobile is samsung galaxy note 10 plus 5g
 The proof I have for my claim were pictures of mobile with out back plate.
 Please do something about the people who are destroying samsung name
 Thank you 
 

image
On the left original mobile, on right mobile after service


1 Comment
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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