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Original topic:

Play Store Apps Update problem

(Topic created on: 12-10-2024 10:25 AM)
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Ishaan_A55
Active Level 7
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I'm unable to update some apps from play store it says COULDN'T UPDATE soo what should I do?
1. I tried restarting the phone.
2. I tries clear cache of play store.


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Resolved!
26 Comments
DINKAR_A34_5G
Expert Level 4
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If you found this answer helpful, then tap "Accept Solution" by clicking the three dots on the top right of this comment.
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Vaibhav6321
Active Level 1
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Turn off auto blocker
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AudioJack35
Active Level 10
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I have same problem with my 2 galaxy devices yesterday
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Wodehouse
Expert Level 5
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Frustrating error!

Given that you've already tried restarting your phone and clearing the Play Store cache, here are some additional steps to help resolve the issue:

*Additional Troubleshooting Steps*

1. *Clear Play Store Data*

1. Go to *Settings* > *Apps* > *Play Store*.
2. Tap *Storage* > *Clear data*.

2. *Check Storage Space*

Ensure your device has sufficient storage space to update apps. Check your device's storage by going to *Settings* > *Storage*.

3. *Disable VPN or Proxy*

If you're using a VPN or proxy, try disabling it and then attempt to update the apps.

4. *Check App Permissions*

Ensure that the Play Store has the necessary permissions to update apps. Go to *Settings* > *Apps* > *Play Store* > *Permissions*.

5. *Reinstall Play Store Updates*

1. Go to *Settings* > *Apps* > *Play Store*.
2. Tap *Three-dot menu* > *Uninstall updates*.
3. Wait for the updates to be uninstalled, then restart your device.

6. *Check for System Updates*

Ensure your device is running the latest software. Go to *Settings* > *Software update* > *Download and install*.

7. *Reset Google Play Services*

1. Go to *Settings* > *Apps* > *Google Play Services*.
2. Tap *Force stop*, then *Clear cache* and *Clear data*.

If none of these steps resolve the issue, consider:

*Advanced Troubleshooting*

1. *Clear Google Play Services Data*

1. Go to *Settings* > *Apps* > *Google Play Services*.
2. Tap *Storage* > *Clear data*.
3. Disable auto blocker.

2. *Perform a Factory Reset*

If all else fails, consider performing a factory reset. Back up your important data and settings before proceeding.

If you're still experiencing issues after trying these steps, it's possible that there's a more complex problem with your device or the Play Store. In this case, consider:

*Seeking Further Assistance*

1. *Contact Google Play Support*

Reach out to Google Play Support for further assistance.

2. *Visit a Samsung Authorized Service Center*

Take your device to a Samsung authorized service center for professional diagnosis and repair.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
Ishaan_A55
Active Level 7
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When I clicked clear all data this happened . I'm not able to do anything in playstoreScreenshot_20241210_122654_Google Play Store_1000078461_1733813814.png
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Wodehouse
Expert Level 5
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Did you restart the phone ?
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Others
Try changing google account if more than 2 are there
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