Original topic:

Overheat = turn off

(Topic created on: 07-03-2024 04:16 PM)
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wowiewhat
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Hey so why don't you guys at the Samsung team not make electronic devices turn off when too much heat is detected. Like I mean my tablet was BURNING hot and then I quickly closed apps then I turned on the fan and set the tablet in a cool area, So please make it turn off when too much heat is detected.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your suggestions and appreciate the time and effort you have spent sharing your valuable feedback. we are continuously working to make our products better and more efficient. However, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support