Order still not shipped

[SanketThakur]

shame on samsung made complaints several times but still order has not shipped not received any call.
Order No : 100822188 
Order Status : Processing
Date : 8/15/2018
Order Value : Rs.3,299.00

While buying the product it was mentioned over there that the product will be shipped on 20 Aug 2018, but it is still in processing. Whats the problem, why the product is been ship yet. I have paid for it.

[admin_]

We do apologize for the inconvenience caused due to delay in product shipping. We would like to inform you that we have dedicated team for the product sales and can be contacted on given link: - https://shop.samsung.com/in/contact/

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/