OTP problem in s21fe

[jitmkg1]

I have recently detected a problem for my samsung s21fe snapdragon virsion.The problem is O.T.P came in mobile late or not came .what can I do for this,please suggest .

[sumi29]

i think it's a network problem, not a mobile problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check the message center number: Messages>More (Three dots)> Settings>More settings> Text messages>Message Center>Message center number and Tap on OK.
Note: Contact your service provider to get the correct message center number.

Clear the messaging app's data: Settings> Apps> Messages> Storage> Clear data>OK> Message app data cleared.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support