Original topic:

Note 20 Ultra

(Topic created on: 09-18-2020 07:32 PM)
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RamPauvai
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Issue with note 20 Ultra. Unable to receive the messages. When I restart will be able to receive the messages for sometime and after then again same issue. Again I need to restart the phone to receive the messages. Any suggestions please.
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RamPauvai
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I did and unfortunately no response from support
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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

* Clear the messaging app's data:-
Settings>Apps>Select and tap on Messages>Storage>Clear data>OK>Message app data cleared

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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