Original topic:

Note 10 fast charging not longer show

(Topic created on: 05-13-2020 01:07 PM)
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aviyash
Beginner Level 2
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Note 10 fast charging not longer show
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iamskhabeeb
Active Level 8
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bro it's because of high temperature
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cs_member9
Active Level 7
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We understand the inconvenience you have faced. Kindly follow the below mentioned steps to improve the performance of the device:

 

  1. Close background running apps when not using them.
  2. Avoid usage of mobile phone during charging: avoid the usage of the mobile phone while charging.
  3. Settings> Battery > Please tap on 3dots(more option) at the top right hand side> please select settings> enable fast cable charging.

We always recommend to use genuine Samsung charger for charging your device.

n case if the issue still persist, register your concern in Samsung Members Application for better assistance (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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