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06-26-2022 01:50 PM (Last edited 06-26-2022 02:06 PM ) in
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07-10-2022 11:32 AM in
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Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.
We request you to kindly share your contact details with the preferred date and time of calling
Phone number :
Preferred date of Calling:
Preferred time of calling:
Thank you for writing to us.

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07-11-2022 02:57 PM in
OthersDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same.
Reset the S Pen kindly go through the below-given steps:
1. Long press the S Pen remote icon.
2. The S Pen remote settings screen will automatically open.
3. Tap the More options icon.
4. Tap Reset S Pen.
Or you can also access it through Settings: Tap Settings > Advanced Features > S Pen remote > S Pen > More option > Reset S Pen.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
