Network issue

[Members_BTR0f6u]

Sir,

I purchased A33  model SM - A336E/DS Samsung 5G phone. Its updated patch level is 1 Feb 2023. In my location 5G network is under trail, I have already 5G welcome offer  fro JIO, but my phone is not showing 5G. My phone is set in 5G. 

Please resolve the issue.

[itarunkumarP]

I'm from Jaipur and you won't believe, there's only certain areas that allow you to use 5g due to network areas. Remember if this is trial in your area, than you should wait for atleast 15 days!

[nbbbbbbb]

https://r2.community.samsung.com/t5/Galaxy-Fold/Jio-5g-Error-in-Fold-3-5g/td-p/13400699

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device Network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Aaditya__Singh]

Band selection open kro A33 me network stable nhi rahta isme 5 g ka