Original topic:

Network Problem

(Topic created on: 08-29-2020 12:18 PM)
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montynahar
Beginner Level 3
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Samsung  Galaxy  A71 Haze Crush Silver..This Brand New product  is having  Network  issues ,Inhave Put Jio Sim InnIt Slot 1 Everything  I've  done from my End But Still  The Network  Is Not coming  please  Help
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🤔🤔 Well there is network issue in almost every samsung devices. Try to put the sim in slot 1 and enable the aeroplane mode after sometime turn it off.
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veer
Expert Level 5
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yes bro now all mobile faced network issue wait for next update hope samsung slove this
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "network" issue please follow below given steps:

1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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