Original topic:

Net issue while calling

(Topic created on: 05-25-2021 05:15 PM)
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badboi_7
Beginner Level 3
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Net gets off when call is coming 
Net off hot jata he jab call rahe hoti he ....pehele esa nahi hota tha but jab mene update kiya tabse ye problem ho rahe he .....setting bhi gayab kr de he inhone call over net vali .......
Kindly help me asap 
3 Comments
Safeguy
Active Level 5
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Go to setting - Connections - Mobile Network - Turn on use mobile data during calls
badboi_7
Beginner Level 3
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There was this setting before update ......but when i updated my phn this setting is not availabe there
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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