Original topic:

My phone automatically restarted

(Topic created on: 09-25-2023 07:48 AM)
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Sumit9889
Beginner Level 3
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My Device Name Is Sumsung M30s.
This phone automatically restarted problem.
Please Help Me to Slove this problem.

Thanku 
Sumsung Team.
5 Comments
JARVISRishabH
Expert Level 5
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Bro This is motherboard Issue these device Have Same Problem- M30S M31 M21 A30
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Bsmn
Active Level 6
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What is the solution?
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JARVISRishabH
Expert Level 5
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There's 1 Percent Chance Other Wise You Need to Purchase new one.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.

Disable the auto restart function
There are two methods to disable the auto restart function

Method 1: Settings>General management>Reset>Disable Auto restart (if enabled).
Method 2: Settings>Battery and device care>Three dots>Automation>Disable "Auto restart at set times" if enabled

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Sumit9889
Beginner Level 3
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Bhai ab to mera screen side se thhora pink ho rha hai
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