Original topic:

My Focus Mode is not working with dual apps!

(Topic created on: 02-15-2021 09:00 PM)
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TomalDhrubo
Active Level 1
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I don't know why . I've closed all the apps and then reelected the apps . But nothing happens.  Dual apps still work during focus mode. Is this a bug ? 

image

4 Comments
ashan123
Active Level 6
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not a bug, if you directly use dual account from settings you can use the focus mode.if you are using a third party app u can't use it. you can use dual messager from advanced features in settings
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TomalDhrubo
Active Level 1
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I'm using it directly. not any third party app.

Screenshot_20210215-231141_Dual Messenger.jpg

ashan123
Active Level 6
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so it's a bug , we can request to samsung
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Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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