Microphone

[LaykieLay]

My phone does not play or make a sound 

[Gngrbreadman]

The Samsung Members app has a diagnostic feature that tests the various functions of your Galaxy device, to make sure that everything works properly. If there is a problem with any function of your Galaxy device, you will see it here.

I hope this advice helps

[LaykieLay]

I did test the diagnostic but still my microphone does not work

[Gngrbreadman]

Screenshot of the diagnostics result?

[LaykieLay]

🙏