Original topic:

M30s is working slow after update

(Topic created on: 02-14-2021 02:21 PM)
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nsoni3
Beginner Level 4
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Recently my mobile received software updates..after restart of updates its working very slow.. i open few website daily. previous it was working performing very well but after update that aee talking long time. Even the app that available in mobile is also responding very slow.. typing this detail also slow. 
After the update mobile should be optimized and performance should be increasr.
4 Comments
Ehsank
Expert Level 5
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try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
nsoni3
Beginner Level 4
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thanks for help. it works
Ehsank
Expert Level 5
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my pleasure 😊, and with thanks you can also accept as solution by clicking on 3dot at my comments
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Samsung_Support1
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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