Issue with Auto-Rotate and Edge Panel Removal on Samsung M01s

[rupesh_nepal]

Dear Samsung Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue I have been experiencing with my Samsung M01s.

When I am playing games (such as Free Fire) or watching videos on YouTube, I notice that the auto-rotate feature turns on unexpectedly. Additionally, the Edge Panel, which I find useful for chatting with friends on Messenger while gaming, gets automatically removed. This has been quite inconvenient, as I rely on the Edge Panel for multitasking during gameplay.

Could you kindly assist in resolving this issue or provide guidance on any settings or updates that may address this problem.Otherwise contact at rupeshnepal742@gmail.com

[arec]

When the phone is in the landscape edge panel, it won't appear for better and clean ui if you want something similar. You can use the assistant menu

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you Please perform the below-mentioned troubleshooting steps by using the given link to turn off the Auto-rotate feature on your device.

Enable/ disable Auto-rotate feature: https://www.samsung.com/in/support/mobile-devices/how-to-turn-onoff-screen-rotation-in-samsung-smart...

However, as of now, the particular feature on Edge Panel you inquired about is not available on Samsung devices.

We appreciate your feedback regarding this matter and will take it into consideration for future updates.

If you have any other questions or need further assistance, please feel free to reach out.

Warm Regards,
Samsung Customer Support