Incomplete backup in Samsung

[apathakrnc]

I recently formatted my device and before formatting backed up data with strong wi-fi connection. Now after restoring, my documents in Samsung Notes are lost and my events are mssing from Samsung Calendar, also, my Google account is missing from syncing menu in Samsung Calendar, hence, I cannot sync anything anymore to my Google account.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-synchronize-backup-and-restore-using-samsun...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support