Original topic:

How can I switch off the built-in keyboard on my laptop?

(Topic created on: 07-24-2021 01:57 PM)
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DCheloil
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Hello Everyone,

 

How can I switch off the built-in keyboard on my laptop? I tried disabling the keyboard on my company's D Chel Oil & Gas Pvt. Ltd (https://frp-grp.com) .Galaxy Book Pro 360 because it wasn't operating properly. I've tried using sysdm.cpl to disable automatic updates, gpedit.msc to change group policies, and Device Manager to choose the incorrect driver for my keyboard, but the keyboard continues to reinstall after each reboot.

What options do I have?

Please accept my sincere gratitude.

1 Comment
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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