To enable safe mode on your device, start by swiping down from the top of the screen to open the notification panel. Once open, locate and tap the power menu icon. In the power menu options, press and hold the power button icon until a prompt appears, indicating that the device will restart in safe mode. Confirm this action by pressing the power button again or following the on-screen instructions. After the device restarts and enters safe mode, press the power button to turn the device back on if it hasn't automatically rebooted. Once the device is fully operational in safe mode, open the Google Play Store app. Inside the Play Store, tap the menu icon (three horizontal lines) if necessary, and select the 'My Apps & Games' or simply 'My apps' section. In this section, tap on the 'Update all' button if available, or find the 'Update' option. To identify the problematic app, sort the list of installed apps by date—this can typically be done by tapping the filter or sort icon and selecting 'Sort by' > 'Installation date' or similar. Look for the app installed or updated around the date when your device started exhibiting issues. The app with that matching date is likely the cause of the problem.
