Original topic:

Heating issue in f62

(Topic created on: 05-22-2021 05:05 PM)
438 Views
Shivam018
Active Level 2
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Others
Device gets heat instantly.
9 Comments
ManojKD
Active Level 10
Others
Check background for any program running constantly.. May causing the heat
Shivam018
Active Level 2
Others
I checked all background running app and also apply all trouble shooting steps provided by Samsung help and support,but problem continued.
ManojKD
Active Level 10
Others
Install somr battery app like Accubattery and check 2 days activity including the temperature behavior. You can decide whst taking more and how phone getting heat.
Shivam018
Active Level 2
Others
Ok I'll try. Thanks
ManojKD
Active Level 10
Others
Please accept as solution by clicking right side 3 dots.
ManojKD
Active Level 10
Others
Please click 3 dots on my Comment accept as solution. Thanks
Subh111
Active Level 6
Others
I've the same issue tried everything but nothing helps
cs-member13
Expert Level 4
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Others

what u told us for heating issue, i already did it .

 I don't have any game,

I optimized all apps for backgraund data and battery uses, except samsung preinstalled app.

I keep brightness very low,

U used this model only for 20-30 min with Youtube or facebook or net surfing with any browser, then u can't take any calls means u can't touch this phone with your ear.

  Samsung not taking its seriously.

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