I am a user of Samsung F54 I bought it on 12/04/2024. After a year I have faced Green vertical lines appeared on my screen. [It is nether because of software upgrade nor external damage. ]Samsung centre has resufed to to replace as 1 year has passed.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As you have already connected with our support team and service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty product.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen. Log files automatically send by system after send error report immediately but don't close Samsung Members App during this process till complete. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
