GameChanGeR

[Regula1982]

S /\ M S U N G as a brand, proved GOD do Exists. 

Miracles do happen, no regret for the premium, I pay, I derived the value in S /\ M S U N G today. Service is just AWE. Thank you, S /\ M S U N G. 

[calaway]

👍👍

[TheFastestIndian]

Can you explain your situation 🤔 so that it can help others too

[Regula1982]

Yes, I am here to brief the issue and solution,
Problem: Note 20 Ultra, Model purchased December 2020.
2.5 year Old.
Display got three lines, from last three updates following from February 2023.

Lines are two pink and this month, I got new line green in color.

Flagships after paying this much amount, used it very carefully with no physical drop or any external dent on mobile visible to naked eye.

Approached service centers in Guntur and Visakhapatnam, twice in last two updates

Solution advised by team is to replace and will give 3 months warrenty for part replaced
Samsung service agent told no other choice.
Approximate billing would come 23500/-

Postponing this last month, yesterday I went to replace display with my own money.

With very disappointment and loss of trust on SAMSUNG, I am mentally ready to invest 23500 from my pocket.
2% extra for credit card transaction.

To my suprise and shock

Samsung approves this issue and provided me change in Display that too within 6 hours from the time , I have handed over.

I thought of doing EMI transaction from credit card, as I dont have surplus, just need to manage with EMI'S

FOR me this is a miracle, a wonder indeed,

I cant believe, I got display replaced, by Samsung, although my mobile is out of warrenty

I am just shocked, suprised, and graceful to both God and Samsung.

So I expressed my level of gratitude with above statements

When u get help from no where,
You are on losing side and suddenly I won the match.
God did this, seeing my mental struggle this May 2023, I was in,.

He heard my prayers for help.

[TheFastestIndian]

So this was done with no charge right free of cost by Samsung?

[Regula1982]

Yes brother

[TheFastestIndian]

Wow that great 👍🏻 can you copy paste this story in a new post with a title of Green / Pink lines issue on Note 20 Ultra so that other Note users or users facing this issue are aware of your story and they can get their devices fixed too without any charge or cost from Samsung as many others are disappointed

[Regula1982]

Sure will do brother in a while

[TheFastestIndian]

Also can I copy paste your storyline in my post, I'll give credit to you. Many have been facing this issue and are not aware how to handle this issue

[Regula1982]

Yes please, no Problem