Original topic:

Galaxy note 20 ultra

(Topic created on: 04-05-2021 10:20 PM)
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DVSRAMKUMAR
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My Samsung galaxy note 20 ultra not getting to hard reset any one can tell me the solution...
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Ehsank
Expert Level 5
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Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe Data"
Ehsank
Expert Level 5
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From android 11 its mandatory to connect with laptop/ pc or other phone
DVSRAMKUMAR
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OK thank you I will try
Ehsank
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👍😊 if my given comment is useful then you can accept as solution by clicking on 3dot at my comment
DVSRAMKUMAR
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Yah sure
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Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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