Original topic:

Galaxy Store notification update

(Topic created on: yesterday)
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HARIRAJ1809
Active Level 7
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After the latest Galaxy Store update on my S23, I got this permanent notification dot on my title bar even though there are no updates or other promotions/notices like that


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5 Comments
Arnoldciao
Active Level 1
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Same here S2FE posted complaint no response
AnishEkram
Active Level 4
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Same s25
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karungoyal
Active Level 3
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Same s26 ultra
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goodthings
Expert Level 5
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It's common issue now. Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also,click on 3dots in my reply section and click on accept solution.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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