Frame drop issue in Samsung galaxy F62

saksham9540 · ‎04-24-2021

Hi team Pls solve the frame drop problem in Samsung galaxy F62 Recently i have replaced phone got new f62 phone and still i am facing some fps drop from 60fps to 21fps like seriously the FLAGSHIP processor. I think is it not working effectively or efficiently in Samsung galaxy f62 Please solve this issue fast threw an update

lakshay99 · ‎04-26-2021

So even after replacement you are facing the same issue?? Then there must be prob with the software

Shubhendra031 · ‎04-26-2021

Yes ,maybe. Have you get any ideo how to report uodate to support team?

lakshay99 · ‎04-26-2021

You can report through this member app

shivaay1 · ‎05-22-2021

hello brother i want to talk with u about this f62 give me ur contact no bro

Samsung_Support1 · ‎04-26-2021

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Suraj · ‎05-04-2021

@samsung please fix the issue of frame drop please it fell to 60 to 20 while playing pubg while it is a flagship processor

shivaay1 · ‎05-08-2021

same issue also in my ph also

Sam1675 · ‎05-10-2021

please samsung, please solve the fps issue

Smruti021 · ‎05-21-2021

GO TO DEVELOPER SETTINGS

AND CLICK ON GRAPHICS DRIVER

AND FOR INDIVIDUAL APP OR GAME LIKE PUBG YOU WANT TO PLAY CHOOSE SYSTEM DRIVER

THAT'S IT YOUR FRAME RATE WILL IMPROVE A LOT NOT 100% BUT STILL BETTER.

AND DON'T FORGET TO INSTALL GAME OPTIMIZING SERVICE FROM SAMSUNG APP STORE.

Smruti021 · ‎05-25-2021