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10-20-2023 09:14 PM in
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10-20-2023 09:30 PM in
Others2. Change either of cable or adapter and try charging using it. (original samsung adapter and cable)
3. Try to clean charging port with soft objects or dry moisture inside if any (do it at your own risk, you're not supposed to damage port)
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10-25-2023 07:28 AM in
Others
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10-29-2023 11:55 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, kindly perform the following steps to resolve your issue by the given link.
https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
