Original topic:

Facebook app and few other apps don't feel smooth after Android 12 update

(Topic created on: 12-31-2021 01:58 PM)
184 Views
DrMojaien-physician
Active Level 3
Options
Others
I'm using Samsung Galaxy S21 Ultra exynos, which is in latest firmware version, Android 12, using for more than 1 months. After the android 12 update, I'm feeling very laggy scrolling on Facebook.
What's really going on??
This is a very common app.
1 Comment
cs-member13
Expert Level 4
Others

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes