Original topic:

Ecosystem failure

(Topic created on: 07-11-2024 11:03 PM)
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etdiabolus
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Hi there,
 I am using tab s7+ with samsung book 3 and S21Fe phone. The ecosystem was working fine until i received latest update on my tab s7+. The continue apps on other device feature is not working with tablet and samsung book 3. Cannot copy text and images automatically from book to tablet and vice versa . I tried everything , even factory reset. 
The feature now works fine with phone and book 3 and phone and tablet but not with book and tablet.
Please fix this issue
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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