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10-20-2021 09:07 PM in
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10-20-2021 10:19 PM in
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10-20-2021 10:44 PM in
OthersStill Samsung is trying to fix this .
But as your device have secure folder you can create the 2 nd whatsapp inside secure folder. This wouldn't create any further issues
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10-21-2021 07:55 AM in
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10-21-2021 08:27 AM in
Others1. Whatsapp changed its default storage location to android/media / com.whatsapp directory
Now
2. From android 11 Google restricted all 3rd party apps even some file managers from accessing the android directory.
Now in the case of dualapp only the Whatsapp data folder cloned & now as file manager can't get access to the directory so it shows the file as nullified
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10-21-2021 08:56 AM in
OthersSame on Google & WhatsApp for doing this.. 😡
I hope samsung will fix it...
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10-27-2021 08:43 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-05-2021 10:51 PM in
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11-15-2021 11:46 AM in
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11-15-2021 11:48 AM in
Others