DF-DFERH-01 Google Play Store Error

[Saravanan0301]

Hi 

I am using galaxy a51, suddenly I started to get the following error in Google play store and the Google apps have stopped working.

Error: "Error while retrieving information from server. DF-DFERH-01"

Error is present for more than 2 days now. Unable to use Google location services, maps and apps like ola. But able to use YouTube or browse from Edge browser.

I tried clearing the cache and data of Google play store, service frame work, restart phone as recommended in Google search but none helped. 

Anyone else faced similar issue and resolved, pls let me know how to fix this issue.

As final option I am trying to do factory reset. But I am just think what if the error happens again after some days, we can be doing factory reset each time.

Thanks

[Saravanan0301]

📱⁉️🤔🧐🤯

[Ehsank]

if you can share screen shot it would be helpful to understand

[Saravanan0301]

screenshot attached,

but am able to browse in edge browser

[Ehsank]

bro this is only server error
try after sometimes

[Saravanan0301]

Hmm.. But Error is present for more than 2 days now. Unable to use Google location services, maps and apps like ola. But able to use YouTube or browse from Edge browser.


I will wait for another day.

[DarshanChatterjee]

Do you have any pc or laptop?

[Saravanan0301]

yes

this time i resolved by factory reset

anyway pls let me know how to fix using laptop

[DarshanChatterjee]

In pc you'll get similar playstore. just check the playstore version of your device via pc with the same gmail account. I think playstore is not upto date. That's why.

[Saravanan0301]

ok