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07-13-2021 07:53 AM (Last edited 07-13-2021 07:57 AM ) in
OthersRCS chat was working fine on my device then i restarted once and from then it stopped working.
1: it did turn on Samsung messages but was not functional.
2: So i switched off phone then try to start again from the beginning like clear all data,force stop etc
Check first comment for details
Solved! Go to Solution.
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07-13-2021 10:00 AM in
OthersSim: Grameenphone (telenor)
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07-13-2021 10:05 AM in
OthersAfter that, when you will open the app, it might give you an option to enable rcs.
Also, check whether rcs is actually enabled by going into Settings - > Connections - > More connection settings - > Rich communications.
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07-14-2021 06:28 AM in
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07-14-2021 09:06 AM in
Others1. https://r2.community.samsung.com/t5/Tech-Talk/Chat-Features-or-RCS/td-p/8083865
2. https://mobileinternist.com/rcs-not-working-samsung-messages#:~:text=Uninstall%20updates%20from%20Ca....
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07-16-2021 07:39 PM in
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07-14-2021 09:21 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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